PLACING AN ORDER
After you have completed your shopping and have an item(s) in your basket, you will be ready to checkout. Simply press the CHECKOUT button (this can be found on your BASKET page) to take you through the checkout process. During the checkout process you will be asked for a Username and Password (these can be obtained at the time of checkout)
- Full name
- Email Address
- Delivery Address (*)
- Telephone Number
- Gender and Age (Optional)
- Payment method and payment details
These details will be used in accordance with our privacy policy, and also in accordance with the Data Protection Act 1998.
The exact total due will appear in your checkout basket. If paying by Credit/Debit card or NoChex, you will be taken to the relevant page to enter your payment details. Hitting the submit order button will send the order through to UKTC.
(*) PLEASE NOTE: If paying by credit/debit card. The delivery address must be the same as the cardholders address.
IMAGES
Where an image for a product is provided, it is done so as a general representation of said product. It can not be assumed that the item you order/receive will be 100% identical to that shown. This is particularly true for items such as Autograph, Costume/Piecework's, Prop, Memorabilia Cards, etc., as due to their very nature every card will have slight variations to the next. The only exemption to this is when an item listed clearly states that the shown image is the same as the one you will receive.
Special cards such as foil, holographic, 3-D, motion etc. will also appear slightly different when viewed in hand to the image displayed on the website.
If you are in any doubt, or have any questions as to the card you will receive, please email info@uktradingcards.com prior to placing your order, where will we be happy to clarify any points.
Please also see copyright regarding the use of images.
PRIVACY STATEMENT
UKTC collect information about you for two reasons: First, to process your order and second, to provide you with the best possible service.
UKTC will not e-mail you in the future unless you have given us your consent.
UKTC will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
- Your name
- Address
- Phone number
- Email address
- Gender and Age (optional)
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Registered and Guest users who have signed up to receive regular email updates from us can remove themselves in one of two ways: by entering their email address on the home page and unchecking the box, or by sending an email to unsubscribe@uktradingcards.com with the word unsubscribe in the subject header.
Under the Data Protection Act 1998, You have the legal right to know what information is on file about you. Please contact the Data Controller at datacontroller@uktradingcards.com in the first instance.
For more information on the Act, visit http://www.dataprotection.gov.uk.
If you have any questions/comments about privacy, you should email us: privacy@uktradingcards.com.
SECURITY POLICY
UKTC takes every precaution to protect our customer's information. UKTC does not hold any credit card information on file, and all customer account details are protected by password. All are online payments are undertaken by a third party who use security servers. For there security policies please see:
- WorldPay security policy (www.worldpay.com)
- NoChex security policy (www.nochex.com)
UKTC operates dedicated servers. They are backed up regularly via a secure connection and are kept in locked cages.
UKTC security policies are reviewed regularly. If you have any questions about the security of UKTC please email: security@uktradingcards.com
COPYRIGHT
All material including: web site design, graphics (all graphics have hidden points of identification on them), text, the selections and arrangement thereof, and all software compilations, underlying source code, software (including applets) held within UKTC may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way. All Rights Reserved.
Permission is granted only for your own personal non-commercial home use of UKTC with the sole purpose of placing an order with UKTC.
Any use of materials from within UKTC, without prior written permission of UKTC is strictly prohibited.
